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What Our Clients Say

I have to say that I’ve had nothing but positive interactions with Suntell support. I’ve opened a couple tickets and the responses were very fast, knowledgeable, and helpful in pointing me in the right direction. Support also offered to open a change request for me and hop on a call in another instance to screen share. Thanks, Suntell, for being so prompt and putting customer satisfaction at the top of the list!

-Jeff S.

This is my first time at a Suntell Conference. I am new to being a credit analyst and I’m completely blown away by all that I’ve learned in just a few short hours. There is so much more to learn and I’ll definitely be back. The staff at the conference have been so nice and helpful. Anyone who has not been to a conference for training, I definitely recommend they do at least once.

-Jamie C.

Suntell has the best customer service, hands down of any vendor I’ve dealt with. I can always reach a live person within a day of reaching out. They are friendly, helpful and always give you an answer.

-Dawn C.

We have been with Suntell for one year and their customer service has far exceeded our expectations. Implementation was an easy process and it was not time consuming. When we have needed support with the system, the support team is there to help you in a very timely manner and do everything they can to resolve your ticket that same day or at least within 24 hours. They also listen to their clients. In our short time with Suntell we have seen a lot of huge features that have come from banks asking to see certain features. We have been very pleased with our decision to pair with Suntell.

-Travis B.

Suntell has great customer service! By far the fastest response time I have experienced and the nicest people to work with!

-Clare G.

This is my first training and I have been using Suntell for 10 years. Ryan and Tami are great! So informative and I am learning a lot! Will be back again!

-Kelly G.

Suntell is a multifaceted product for banks to use. Although we are only using a small part of the product, I can see the possibilities. Great customer service!

-Cathy W.

During the last 8+ years as a Suntell customer, the Company and its employees have partnered with us through two bank acquisitions as well as tremendous loan growth. Through all of this, the Suntell team was there to help us change how we use the system or change the system to accommodate our institution’s changes. No matter the challenge, Suntell has always been there to support my team either with additional training, troubleshooting techniques or specialized development.

-Sarah P.

Suntell Support is super awesome and so patient. No matter who you talk to, you can tell they want to help and are happy to hear from you. Very responsive and helpful. Thank You!!

-Charles W.

Suntell is by far the easiest and best document tracking software I’ve ever used. Our reviewers and examiners have always appreciated the detail of the tracking reports we are able to provide them.

-Robyn D.

Where accuracy and efficiency meet. Your partner in credit risk management.

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