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Clare G.

Suntell has great customer service! By far the fastest response time I have experienced and the nicest people to work with!

What Our Clients Say

Suntell has the best customer service, hands down of any vendor I’ve dealt with. I can always reach a live person within a day of reaching out. They are friendly, helpful and always give you an answer.

-Dawn C.

We have used Suntell for over 10 years and I have nothing but good things to say. Their customer service is fantastic, someone will always get back to you in a timely manner. They have a library of free training you can access for free and are always improving their product.

-Sandy B.

During the last 8+ years as a Suntell customer, the Company and its employees have partnered with us through two bank acquisitions as well as tremendous loan growth. Through all of this, the Suntell team was there to help us change how we use the system or change the system to accommodate our institution’s changes. No matter the challenge, Suntell has always been there to support my team either with additional training, troubleshooting techniques or specialized development.

-Sarah P.

I had worked on Web Equity/Moody’s since 1999. When we were looking at products, we also looked at them since I was very familiar with them. After looking at the Suntell product we decided to dive a little deeper. We set up a demo and tested it for a week. I really like the platform better than Moody’s, which I had used for over 20 years. Suntell works very well for the bank and does everything we need it to do. We use it primarily for credit analysis and loan presentations. Suntell looks better than the excel sheets we were using previously. I also really like the flexibility of being able to insert your own spreadsheets.

-Jeff D.

Suntell is a multifaceted product for banks to use. Although we are only using a small part of the product, I can see the possibilities. Great customer service!

-Cathy W.

This is my first training and I have been using Suntell for 10 years. Ryan and Tami are great! So informative and I am learning a lot! Will be back again!

-Kelly G.

Suntell has great customer service! By far the fastest response time I have experienced and the nicest people to work with!

-Clare G.

Suntell Support is super awesome and so patient. No matter who you talk to, you can tell they want to help and are happy to hear from you. Very responsive and helpful. Thank You!!

-Charles W.

We have been with Suntell for one year and their customer service has far exceeded our expectations. Implementation was an easy process and it was not time consuming. When we have needed support with the system, the support team is there to help you in a very timely manner and do everything they can to resolve your ticket that same day or at least within 24 hours. They also listen to their clients. In our short time with Suntell we have seen a lot of huge features that have come from banks asking to see certain features. We have been very pleased with our decision to pair with Suntell.

-Travis B.

Suntell is by far the easiest and best document tracking software I’ve ever used. Our reviewers and examiners have always appreciated the detail of the tracking reports we are able to provide them.

-Robyn D.

Where accuracy and efficiency meet. Your partner in credit risk management.

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